999ee believes entertainment is truly enjoyable only when it stays within healthy limits. Responsible gaming isn't just about protecting yourself — it's also about your responsibility to your family and loved ones.
Tools 999ee provides to keep your gaming in control
Set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately and can only be increased after 24 hours.
Decide in advance how long you'll play. When your time is up, 999ee will automatically alert you and, if needed, end the session.
If you need a short break, set a cooling-off period from 1 day up to 6 weeks. During this time, betting on your account will be completely suspended.
Activate self-exclusion for a long-term break — from 6 months to permanent. Your account will be completely inactive during this period.
Decide how much you're willing to lose within a given period. You'll be notified when you reach the limit and discouraged from playing further.
See pop-up messages at regular intervals summarizing your session time and spending — to help you stay grounded in reality.
With 999ee Responsible Gaming means more than just a policy — it's a commitment to every one of our members. Online gaming and betting can be a great source of entertainment, but without the right boundaries, it can have a negative impact on your life.
The core idea behind responsible gaming is simple — gaming should be a part of your life, not your whole life. Play for fun, not as a primary source of income. 999ee keeps this message at the heart of everything we do.
Research shows that most people enjoy gaming without any issues. However, for a small number of people it can become difficult to control. To reduce that risk, 999ee has built a comprehensive responsible gaming framework — so every member can stay in control at their own pace and on their own terms.
Gaming addiction typically develops gradually — not overnight. 999ee wants you to be able to spot the early signs yourself. Watch out for the following:
Also, if you notice that Responsible Gaming If you keep breaking your own rules despite your best intentions, or if gaming is affecting your sleep, work, or relationships — it's time to take action now.
At 999ee Responsible Gaming Various types of limits can be set for your account. These limits can be updated at any time from your account settings. See the table below for full details:
| Limit Type | Duration | Time to take effect | Status |
|---|---|---|---|
| Deposit limit | Daily / Weekly / Monthly | Instant | Available |
| Loss limit | Daily / Weekly / Monthly | Instant | Available |
| Betting Limits | Per Round / Per Day | Instant | Available |
| Session Time | Per Session | Instant | Available |
| Cooling-off | 1 day – 6 weeks | Instant | Available |
To set limits, log in → go to Account Settings → Responsible Gaming section. You'll find separate options for each limit type. For any issues, 999ee's Live Chat support is ready to help.
Responsible Gaming The most powerful tool available is self-exclusion. If you feel you need a long break from gaming, activate self-exclusion. Here's how it works:
Request self-exclusion via 999ee's live chat, or activate it directly from the Responsible Gaming section in your account settings.
Choose from 6 months, 1 year, 5 years, or permanent self-exclusion — whatever suits your needs. Please note that permanent self-exclusion cannot be reversed.
Once self-exclusion is activated, you will not be able to log in to your account, and no betting or transactions will be possible.
If you have a balance prior to self-exclusion, the support team will return it to your registered payment method.
Often, family or friends notice the signs of a problem before you do yourself. 999ee's Responsible Gaming The policy also provides a path for family members.
If you're concerned about a loved one's gaming behavior, reach out to 999ee's support team. We'll offer guidance and help take the necessary steps — with full confidentiality.
Answer the following questions honestly. They are part of 999ee's Responsible Gaming part of the self-assessment tool. If you answer "Yes" to more than three questions, consider seeking support.
999ee is always here to support responsible gaming. Choose any of the options below to get help:
For professional guidance, consider reaching out to a mental health specialist. Gaming addiction is a recognised mental health condition and there are effective treatments available.
999ee is always ready to help with any questions or concerns about responsible gaming
24/7 instant support. Chat with us directly through the app or website.
Email us at [email protected]. Your privacy is fully protected.
Log in to set limits and activate self-exclusion directly.
Join 999ee and use our responsible gaming tools to keep yourself protected. Get started today.